Driver Job Description

Role and Responsibilities

Role: Our drivers are compassionate, caring, reliable and responsible individuals charged with getting clients with mobility challenges to their destinations safely and on time.
Job Responsibilities:

  • Show up to work in a timely manner
  • Take work orders from supervisor for client trip
  • Drive clients to their destinations on time
  • Assist clients as they get into and out of the vehicle
  • Report back to the supervisor when clients have been dropped off at their destination
  • Report traffic delays en route back to supervisor
  • Report any incidents or accidents to the supervisor
  • Operate wheelchair lifts as needed
  • Adhere to company policies and protocol

Qualifications and Education Requirements

  • Must have previous customer service experience with a good track record of assisting customers in a thoughtful, caring and timely manner
  • Must possess a valid Chauffeurs License (for at least 2 years)
  • Must have a clean driving record with no points
  • Must have a great work history with a track record of being a reliable responsible individual (must provide references from previous employer (s))
  • Must have a high school diploma or GED

Preferred Skills

  • Know how to keep a level head in a busy environment
  • Must be passionate about helping people
  • Great communication skills
  • A good working knowledge of the metro-Detroit area is a plus
  • First Aid/CPR certification a plus but not required (we will train and certify you if needed)

Additional Notes

The candidate for this position will be a great communicator, enthusiastic about the opportunity and have experience in customer service. Training will be provided.

Xpress is an equal opportunity employer.

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To ensure that we continually live up to this promise, we follow the Xpress 7-Point Process:

  • Utilize a driver screening program
  • Train our drivers thoroughly
  • Adhere to a regularly scheduled, written vehicle maintenance program
  • Ensure that company vehicles are washed, cleaned and inspected on a regular basis.
  • Equip each company vehicle with 2-way communication.
  • Meet/exceed local, state and industry insurance requirements
  • Registered with the Michigan Department of Transportation (MDOT).